Most Canadian Businesses have been slow to adopt leading-edge technologies. That is not a winning formula, and Canadian Business finds itself playing catch-up on the global stage.
*(Researched from http://www.conferenceboard.ca/hcp/details/innovation.aspx)
Eighty Percent of companies that achieved year over year growth in the last decade focused on their core business. With that in mind, here are some practical strategies to look at that may be of benefit to your company.
- Find out your core business. - What does your company do to add more value or get more margin than others in your industry?
- Find innovative expert partners who complement your core business. Benefit:
i. Innovative Partners provide a higher level of service for the same or lower cost.
ii. Innovative Partners reduce risk by bringing industry expertise that would be cost prohibitive to have in-house.
iii. A fixed cost becomes a variable cost that can scale up or down as required.
Example 1: Partner with an IT Company who knows how to manage information and communication technology to decrease costs and take those savings and help you innovate around your core.
Example 2: Partner with a Benefit's Provider who can provide cost effective benefits and improve employee retention.
3. Make it easy for clients or prospects to work with you.
i. Do clients have to call to get information that's already in your system? Do they have to mail you to give information to your firm?
ii. Sometimes connecting by phone or mail makes sense and is cost effective but sometimes it creates needless friction and starts the clients looking for other solutions.
4. Make employee's happier by working smarter not harder.
i. For example: reduce repetitive tasks, by automating tasks or reduce data entry by having clients/suppliers enter information online.
5. Create innovation by getting a deep understanding of the information you have.
i. Invest in tools that will allow you to see patterns in your database.
For example: An insurance company has information on thousands of businesses in several industries. But usually a sales person is looking at one client at a time. The company compares clients by industry they find that 70% of industry have product x and y. Now they can develop a targeted strategy for reaching the other 30%.
Itility aims to be your partner in driving value from your technology investments. Dudley can help with each of the strategies above. Please talk to Paul if you would like to be introduced to Dudley or Call Dudley directly at 403-630-9829 and tell him The Benefit Specialist sent you.
Dudley Fagan, B.Sc.
www.itility.ca
Dudley Fagan is business innovator and IT manager, who has been helping Calgarian businesses optimize the use of technology and use the savings to innovate in their industry for over 15 years. His company is Itility- IT Peace of Mind.
Our next article will be BYOD:Bring Your Own Device: Benefits and Gotcha's for Small Business.
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